Privacy Policy – Samaraha

Last Updated: 25 November 2025

Welcome to Samaraha (“we”, “our”, “us”).
At Samaraha, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

If you have any questions, contact us at:
📧 samarahainfo@gmail.com
📞 +91 94770 36903

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1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or create an account, we may collect:

• Name
• Phone number
• Email address
• Shipping & billing address
• Payment details (processed securely via third-party gateways)

b) Device Information

When you visit our website, we automatically collect:

• IP address
• Browser information
• Device type
• Cookies and tracking data
• Pages viewed & time spent on the website

c) Order Information

Details about the products you buy, return, or exchange.

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Communicate updates, offers, and order notifications
• Improve our website and shopping experience
• Prevent fraud or security issues
• Comply with legal requirements

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3. Sharing Your Information

We do not sell or rent your personal data.

We may share limited information only with:

• Delivery partners (for order delivery)
• Payment gateways (for secure payments)
• Verification & analytics tools (to improve website performance)
• Legal authorities, if required by law

All partners follow strict confidentiality and data-protection standards.

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4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve website performance
• Save your cart items
• Provide personalized product recommendations
• Analyze user activity

You can disable cookies in your browser settings, but some website features may not work properly.

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5. Data Security

We use industry-standard security measures to protect your data, including:

• Encrypted payment gateways
• Secure HTTPS browsing
• Restricted access to customer data

However, no system is 100% secure. By using our website, you agree to this risk.

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6. Your Rights

You have the right to:

• Access the personal information we hold
• Correct or update your details
• Request deletion of your data (unless required for legal or order-related reasons)
• Opt-out of promotional messages anytime

To request data changes or deletion, contact:
📧 samarahainfo@gmail.com

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7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.
Please review their privacy policies separately.

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8. Children’s Privacy

Our website is not intended for individuals under 18 years.
We do not knowingly collect information from minors.

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9. Changes to This Privacy Policy

We may update this policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.

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10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy:

📧 Email: samarahainfo@gmail.com
📞 WhatsApp/Call: +91 94770 36903